Important Announcement: New Retouch Rates and Policy

Dear Valued Clients,

We hope this message finds you well. We greatly appreciate your trust in our services, and we want to keep you informed about some important changes regarding our Permanent Makeup Procedures retouch rates and policy.

Due to the impact of high inflation rates and rising operational costs, we find it necessary to make some adjustments to our retouch rates. We understand that price increases are never easy, but these changes are essential to maintain the quality and excellence you expect from us. 

**Effective February 15,2024 the following Permanent Makeup Procedures retouch rates and policy adjustments will be in place:**

1. **Package Inclusions:** Each procedure package includes two sessions. The second session must be completed within the one-year redemption period.

 2. **Retouch Fee:** For any sessions beyond the initial two included in the package, the following retouch fees will apply:

   - Junior and Senior Artists: ₱5,000 per year per session

   - Master Artist: ₱10,000 per year per session

3. **Accumulated Fee:** If you are unable to return for a retouch within a year, an accumulated fee of ₱5,000 or ₱10,000 per year, depending on the artist level, will be charged. 

4. **After 5 Years:** If you go without a retouch for 5 years, the service will be considered new and charged at the current rate.

5. **Rate Change Disclaimer:** Please note that the retouch fee is subject to change without prior notice.

 6. **Cross-Clinic Retouch Policy:** Clients who received their touch-up at a different clinic will not be eligible for a retouch with us. In such cases, the procedure will be considered new and will incur an additional repair fee.

7. *For Clients with Previous Tattoos:* There will be a Tattoo Reconstruction Fee starting at Php 5,000. This fee covers the added effort required to ensure great results when working over existing tattoos. The final fee may vary depending on the complexity and size of the existing tattoo.

We understand that these adjustments may raise questions, and we are here to address any concerns or provide additional information. Our commitment to providing you with exceptional service remains unwavering, and these changes will allow us to continue delivering the highest quality results.

Thank you for your understanding, and we look forward to serving you with the same dedication and expertise you have come to expect from us.